Here are some of our most frequently asked questions. If there is a question we do not answer below, please contact us for more information.

Pricing Policy

The prices advertised on Acumen Dental website are in Australian Dollars (AUD)

and exclude GST ( Goods and services tax ).

Prices are subject to change without notice.


From time to time to keep prices low, we may substitute products in the same category.
Please email info@acumen.dental on any products you require that do not appear on the website or order form. There is a minimum order quantity of 10 units for special orders.

Free Delivery / Shipping

Delivery is FREE for all orders over $250+GST ($275) – Otherwise if under $250+GST we charge a flat rate of $9.90+GST ($10.28) but may increase if Australia Post increases their rates. We have a clever check-out process which will calculate this for you. Happy Shopping!

Shipping Options

All parcels/packages are delivered by Australia Post. We do not accept international orders through our website, please contact us on info@acumen.dental to enquire about a special order. All items will be delivered by Australia Post tracked delivery.

Delivery with Australia Post We aim for Next Day Delivery to metropolitan areas in Melbourne, Sydney, Adelaide and Brisbane. Delivery is 2 to 3 day for all other areas.

Access to Tools, Templates & Resources

We are happy to support the dentists and practices that support us

Once you Join and Buy from us we will “turn on” your access to all the Tools, Templates and Resources as a valued customer

Once you have Joined and have been Authorised – You will find you can access this in the Resources section at the base of the page

We want to avoid those who will just take our material and not support us

or those who are not dentists or dental practices, they are not one of us

We reserve the right to remove these individuals or companies from access to our site and services

We will check every practice and dentist who joins to ensure you are one of us