Terms & Conditions

1. DEFINITIONS. In the following Conditions of Sale the “Company” means Acumen Dental Pty Ltd ABN: 52 105 181 717 trading as Acumen Dental Pty Ltd and the “Purchaser” means the entity purchasing the goods the subject of these Conditions of Sale.

This site is for registered dental practitioners only, if you are not a registered dental practitioner you cannot be a customer and you have unlawfully accessed our website. If you have entered the site and are passing yourself off as a registered dentist in Australia we reserve our rights and you have breached the law and we have the right to contact the legal authorities in relation to these breaches. 

2. GENERAL. These terms and conditions govern all sales of goods by the Company and are the only contractual terms that bind the Company except as otherwise agreed to in writing by the Company and those, if any, cannot be excluded by law.

3. QUOTATIONS. Any quotation made by the Company is not to be construed or operate as an offer or obligation to sell. The Company reserves the right to accept or reject all orders it receives in its absolute discretion. Quotations issued by the Company are valid for 30 days.

4. PRICES. The prices payable by the Purchaser are the Company’s prices ruling at the date the goods are delivered to the Purchaser The unit price contained in any quotation is based on the quantities of goods refereed to in the quotation. If there is any variation in the total quantity of goods ordered from that quoted, the Company reserves the right to amend the unit prices quoted. Unless otherwise expressly stated, all prices are exclusive of taxes, imposts and duties, including GST, and are payable by the Purchaser in addition to the price of the goods. The prices and graphics published on our site may contain technical inaccuracies or errors. We reserve the right not to accept a price incorrectly listed on a site.

5. PAYMENT. Unless otherwise agreed to in writing by the Company or otherwise provided on the Company’s invoices or price lists, payment for the goods and all other costs and expenses payable in accordance with these terms and conditions must be made to the Company online or by payment card. Products will not be sent prior to payment.

6. CREDIT. The Company does not provide credit. Payment can be made online, by Direct Payment or by Payment Card with faxed or email orders.

7. INFORMATION AND DRAWING. All descriptive specifications, illustrations, drawings, data, dimensions and weights supplied by the Company or otherwise contained in catalogues, price lists or other advertising matter of the Company are approximate only and are intended to be by way of general description of the goods. Such descriptive specifications do not form part of the contractual description of the goods unless agreed to in writing by the Company, in which case such they are subject to recognised trade tolerances.

8. DELIVERY.  Free Delivery on all orders over $250+GST under $250+GST a charge of $9.90+GST or $10.28 will apply but may change without notice if Australia Post charges change.
Where the Company has agreed to deliver goods to the Purchaser practice and those goods are lost or damaged as a result of an act, neglect or default of the Company, the Company’s liability to the Purchaser is limited to either the replacement or repair of any goods lost or damaged. Any claims against the Company for such loss or damage must be made within three (3) days of the date of delivery. The Purchaser indemnifies the Company against all loss and expenses incurred by the Company, including any additional transport and storage charges, as a result of the Purchaser failing to take delivery of goods as agreed with the Company. 

9. ACCEPTANCE. The Purchaser must notify the Company in writing, within seven (7) days of the date of delivery, of any non-compliance with the order (subject to the usual trade tolerances relating to weight, dimension and processing). If the Purchaser fails to give that notice then, to the extent permitted by statute, the goods shall be deemed to have been accepted by the Purchaser.

10. RISK. Risk in goods supplied by the Company passes on delivery to the Purchaser or its agent. If the Purchaser fails to take possession of the goods within seven (7) days of being notified that the goods are ready for delivery:
(a) risk in those goods passes to the Purchaser;
(b) the Purchaser must pay for the goods in accordance with these conditions of sale; and
(c) the Purchaser will indemnify the Company against all loss and expenses incurred by the Company, including any additional transport and storage charges, as a result of such failure.

11. TITLE. Notwithstanding clause 10, title to goods remains with the Company until all monies owing in respect of those goods, including any amounts payable under clause 10(c), are paid by the Purchaser. Until such payment is received, the Purchaser must hold the goods as bailee for the Company, subject to the Purchaser’s right to deal with the goods in the ordinary course of business. If the goods are sold or consumed in the ordinary course of business, the Purchaser must hold any monies received on trust for the benefit of the Company. The Purchaser grants the Company an irrevocable licence to enter at any time, the premises of the Purchaser or any other premises under the Purchaser’s control, for the purposes of repossession of goods owned by the Company.

12. TERMINATION.

The Company may terminate any contract for the supply of goods if:
(a) the Purchaser fails to pay any amount owing to the Company within 14 days of the date for payment;
(b) the Purchaser becomes insolvent;
(c) execution is levied against any of the Purchaser’s goods; or
(d) the Purchaser is placed in liquidation, whether voluntarily or otherwise.

13. WARRANTIES. (a) The only conditions and warranties that are binding on the Company in respect of the state, quality or condition of the goods supplied by it to the Purchaser are those imposed and required to be binding by statute (including the Trade Practices Act 1974) To the extent permitted by law, the liability of the Company arising from the breach of such conditions or warranties is, at the Company’s option, limited to the replacement or repair of the goods supplied to the Purchaser. Otherwise all other conditions and warranties, whether expressed or implied by law in respect of the state, quality or condition of the said goods which may apart from this clause be binding on the Company are expressly excluded.
WARRANTIES. (b) Except to the extent provided above the Company will not be liable (including liability in negligence) to any person for any loss or damage, consequential or otherwise, suffered or incurred by that person in relation to the goods, including without limitation any failure, breakdown, defect or deficiency in the goods.

14. PRIVACY. Where the Purchaser provides personal information about its personnel or referees to the Company in the course of purchasing products from the Company, or applying for a credit account with the Company, the Purchaser undertakes to notify the relevant personnel that:
(a) their details have been provided to the Company;
(b) the purpose of that disclosure is to enable the Company to provide products to the Purchaser or to assess and administer a credit account with the Purchaser;
(c) they may request access to that information by writing; and
(d) the Company may disclose that information to its suppliers, agents and other organisations that the Company has arrangements or alliances with in the course of supplying products to the Purchaser or for the purpose of promoting the products or services of those entities to the Purchaser.

10. RISK. Risk in goods supplied by the Company passes on delivery to the Purchaser or its agent. If the Purchaser fails to take possession of the goods within seven (7) days of being notified that the goods are ready for delivery:
(a) risk in those goods passes to the Purchaser;
(b) the Purchaser must pay for the goods in accordance with these conditions of sale; and
(c) the Purchaser will indemnify the Company against all loss and expenses incurred by the Company, including any additional transport and storage charges, as a result of such failure.

15. LEGAL CONSTRUCTION. These conditions are to be governed and interpreted according to the laws of Victoria and the Company and the Purchaser consent and submits to the jurisdiction of the Courts of Victoria.